Privacy Policy

/Privacy Policy


Privacy Policy Regarding the Personal Data Collected via Our Website

Last Updated: January 4th, 2019

Interactively (“Interactively”, “we” or “us” or “our”) recognizes the importance of privacy to our customers and website visitors. This Privacy Policy (the “Policy”) establishes the basis on which we manage and store the personal information that Interactively collects on this website, (“Website”).

Contact Information for Interactively:
9 Grovebury Court, Broomfield Road, Bexleyheath, DA6 7PH
Phone: +44 844 804 5105

You can contact Interactively by using:
Phone: +44 844 804 5105
Email address:

Interactively is a personal data controller and is a registered trading name of Trip Solutions Limited, registered in England and Wales under company number 05425796.


1. What personal information do we collect on this website?


As a B2B software and services provider, Interactively can collect and process the following personal information about you:
• When you request a software demonstration or contact us to provide you with information about our products and services, by filling in any contact form, including but not limited to “GET A QUOTE”, “REQUEST A DEMO” or any other similar form, we will collect: your first and last name, business email, phone number, the name of the company you represent. We use this information to contact you, to provide you with the required information in a relevant manner and to facilitate the software demonstration.
• When you subscribe to our email marketing list to receive newsletters and alerts or other business content about our products and services, we will collect your email address. Newsletters and alerts will always contain an unsubscribing method.
• If you contact us with a comment, a question or a complaint, you may be asked for information that identifies you, such as your name, address and telephone number, along with the additional information needed to help us respond promptly. We can keep this information to help you in the future and to improve our customer service, our business offers and the website.

You have no obligation to give us this information, but without providing it we may not be able to get back to you with relevant or detailed answers to your business requests. The methods we’ll use to contact you in the future will always offer you the opportunity to unsubscribe or request the removal of your personal data from future communications.

About cookie usage
Our website also stores and processes information from the browser using its own cookies and third-party cookies. To the extent that this information may be considered personal data, it is used for managing and improving our site.

On this website we use the following types of cookies:

Functional or preferences cookies – allow a site to retain information about the changes you make on how the website behaves or shows, such as your preferred language or region. These cookies are not essential to the use of the website. However, without them, certain functionalities may become unavailable.

Analytical/Statistics or site performance cookies – collect information to statistically analyze how the site works. These cookies help us: understand how our site is being used, how effective our marketing campaigns are and how to personalize the site to improve your experience.

Marketing/Advertising cookies – are used to make advertising messages more relevant to you. For example, they prevent the same ad from reappearing continuously, ensuring the correct display of advertising messages and, in some cases, enabling advertising to be served according to your interests.

More information about using cookies on can be found in our Cookie Policy.


2. For what purposes do we use your personal data?

Interactively may use your personal data for the following purposes:

• To contact you by phone and/or by email through our sales department to present you our software solution and send business offers and commercial information.

• For our email marketing communications – sending you newsletters and alerts from Interactively, containing news and information about us, and also to confirm your subscription to the newsletter through a double opt-in mechanism.

• To contact you with an answer regarding a request for employment you have submitted with us, a comment, a question, a complaint, or any other kind of request that you have addressed to us.

• We can use your email address to send you transactional or administrative communications (confirmation email when you complete an action, take part in an activity) as well as service-related ads (notifications about our privacy, service features, changes to our online services, or other related changes).

• For cookies we have under our control, we use them to provide you with a pleasant browsing experience on our site, to be able to use all the site’s functionalities and also to analyze and improve the site’s performance as a marketing and sales tool.


3. What do we do with your Personal Information?


Personal data collected through this website is processed at our headquarters in UK, by the sales and/or marketing departments.

Storage is done in specific systems, namely:

• The website’s own database, for which the hosting is provided in the Data Center we have in Romania.
• In the European Data Center of Mailchimp, as email marketing platform provider.

Interactively will not disclose, commercialize, rent, sell, or otherwise transfer personal information without consent, except as otherwise required by law.


4. How long do we keep your personal data?


According to the EU GDPR law, we will keep personal data collected through this website for 5 years from the date of collection. This period is set considering the specifics of our business and the profile of the potential client. The data collected consists mainly of business contacts (email, phone, company name) and the duration of 5 years is based on the average time of occupying a certain position in a company for the person we communicate with; also, getting familiar with our software solution up to its acquisition is a lengthy process.

For information collected through cookies placed by Google as a third party through Google Analytics, the automatic data retention period associated with these cookies is 14 months.

After this period, your personal data will be irreversibly destroyed. Any personal data we have for marketing communication and service upgrades will be retained until you tell us that you no longer wish to receive this information. See the Retention Policy for more information about the privacy storing calendar.


5. Security of Data Processing


Interactively takes all the necessary technical and organizational measures to protect the privacy and security of your personal information. These efforts include, but are not necessarily limited to, storing personal information in secure operating environments that are not available to the public and are only available to Interactively’s authorized employees.

6. What are your rights?


You have the right to access and rectify or delete your personal data at any time.

If your personal information has been processed based on your explicit consent, you may withdraw your consent at any time by contacting Interactively (contact details above).

You can access your personal information as processed by us by contacting If you request such access, we will provide you with all the information required by law for the purposes of the processing, the categories of data processed, the categories of recipients, the retention date, the rights to rectify, delete or restrict the accessed data if applicable, etc.

You can also contact to express the following options:

• You may request that your personal information be corrected if it is inaccurate, incomplete or outdated.

• You can request the deletion of your personal information.

• Along with any email communication that we send you, we offer you the ability to interrupt future communications (ie unsubscribe). Simply follow the unsubscribe process or the instructions provided in the email.

If you want to complain about how we handled your personal data, please contact us at

7. Updates to this policy

This policy may be updated from time to time, for example, following relevant legislation modifications. We encourage site visitors to check this page periodically to keep up-to-date with our latest privacy practices.